Apartment Curb Appeal Checklist: What to Check Every Week, Month and Season
Prospects start judging a property before they park. A faded sign, an overflowing trash can or a burned-out light at the entrance can undo a lot of good marketing.
The fix is usually not a big project. It’s a routine: someone walks the property on a schedule and checks the same things every time. Use the checklist below as a starting point and adjust it for your property.
Tip: Assign one person to own the checklist each week, and take a photo of the entrance from the street each time. Photos make it easy to spot slow changes, like fading paint or overgrown shrubs, that are hard to notice day to day.
Start at the street
Begin where prospects do: in a car, on the road outside.
- Drive past the property from both directions. Can you see the entrance in time to turn?
- Is the monument sign easy to read at driving speed?
- Are shrubs or trees blocking the sign or the entrance?
- Is any leasing display or banner clean, upright and in good condition?
- Is the special or “Now Leasing” message current?
- Is there trash or debris along the street frontage?
Weekly checklist
Entrance and signage
- Sign letters and logo clean and fully visible
- Sign lighting working (check after dark at least once a month)
- Banners and displays secure, clean and not faded or torn
- Temporary signs follow your city’s rules and any time limits
Grounds
- Grass mowed and edged near the entrance and leasing office
- Litter picked up in parking lots, landscaping and along fences
- Trash and recycling areas clean, lids closed, nothing overflowing
- Pet stations stocked and emptied
Path to the leasing office
- Directional signs to the leasing office easy to follow
- Prospect or “Future Resident” parking clearly marked and open
- Walkways swept and free of trip hazards
- Leasing office door and windows clean
- Office hours posted and accurate
Tour route
- Model or tour unit clean, lit and at a comfortable temperature
- Hallways, stairs and breezeways on the tour route clean
- No burned-out lights, broken gates or damaged doors along the route
Monthly checklist
- Walk the property after dark: are the entrance, sign, parking and walkways well lit?
- Power-wash high-traffic concrete, especially near the entrance and leasing office
- Check paint on the sign, curbs, railings and the leasing office exterior
- Look for peeling paint, rust or damaged fencing visible from the street
- Check parking lot striping and signs
- Wipe down outdoor displays and check them for wear
- Compare this month’s entrance photo with last month’s
Seasonal checklist
Spring (before peak leasing season)
- Fresh mulch and seasonal flowers at the entrance and leasing office
- Repair winter damage to signs, fences and landscaping
- Refresh or replace faded banners and displays
- Pool and amenity areas clean and ready for tours
Summer
- Water landscaping enough to keep the entrance green
- Check displays and signs for sun fading
- Keep pool and amenity areas tidy during busy weekends
Fall
- Clear leaves from the entrance, walkways and gutters
- Swap seasonal flowers and decorations
- Check lighting as days get shorter
Winter
- Plan for snow and ice removal at the entrance, walkways and leasing office
- Keep holiday decorations neat and take them down on time
- Secure or take down outdoor displays before major storms
Make it a habit
A checklist only works if someone uses it. A few ways to make it stick:
- Put it on the calendar. Same day and time every week.
- Share the photos. Post the weekly entrance photo in your team chat or send it to your regional manager.
- Fix small things right away. Most items on this list take minutes. Log anything bigger as a work order the same day.
- Use the same checklist across properties. If you manage more than one community, a shared checklist keeps every entrance to the same standard. (See A Simple Outdoor Marketing Plan for Owners With Multiple Properties.)
The bottom line
Good curb appeal comes from small, regular checks more than big projects. Start at the street, follow the path a prospect takes to the leasing office, and check the same things on the same schedule.
Balloon Street Media is building durable outdoor balloon displays for apartment communities and property managers, made to stay looking fresh with a quick check each month. Join the list to hear when they launch.